Committed to you

RESPONSIBLE GAMING

Here at Avento MT we treat Responsible Gaming as a top priority. Gambling is a form of entertainment that can be both exciting and enjoyable if done in a responsible way. It is our duty to make sure that our customers enjoy gaming on our websites and remain fully aware of all possible social and financial problems which may occur in connection with gambling.

On our gaming platforms we offer a range of tools that give our customers the necessary control they need to have a safe, fun and responsible gaming experience. We understand that some customers may be passing from personal difficulties and are finding it hard to control their gambling behavior. We also believe in educating and informing our customers about what they can do to play responsibly and prevent gambling addiction.

On top of that, we have a trained workforce to help assist you 24/7.

Our Tools for Maintaining Control

Our registered customers have the following options to maintain control:

Self- exclusion – Customers have the option to self-exclude themselves from playing for a definite or an indefinite period of time;
Financial Limits – Customers can apply a Deposit Limit, Betting Limit or LossLimit. These limits can be set on a daily, weekly or monthly basis;
Session Time – Customer can apply a maximum Session Time;
Reality Checks – A functionality that will notify the player about the session period, how much the player spent and how much they won during this period;
Transaction History – Customers can monitor their deposits, withdrawals and gaming activity by the transaction history.

Problem Gambling

The Responsible Gaming Foundation describes Problem Gambling as follows:

Problem gambling is an urge to continuously gamble despite harmful negative consequences or a desire to stop. Problem gambling is often explained by whether harm is experienced by the gambler or others, rather than by the gambler’s behavior. Severe problem gambling may be diagnosed as clinical pathological gambling if the gambler meets certain criteria. Pathological gambling is a common disorder that is associated with both social and family costs.

Gambling should be treated as an entertainment, not as a source of income. While the majority of players treat gambling as a kind of leisure activities and risk only some definite amount of money, for others this may become a real challenge.

Gambling should be moderate, and it should be treated as a form of leisure, not a way of earning money. We recommend that you:

do not chase your losses — you will always have a chance to win some other time;
play only when you are able to cover your losses;
control the time and money you spend.

If you need to take a break from gambling, please avail yourself of the tools we offer, or send a request to our online support service and we will exclude you for a period of time.

Self-Help Assessment

It is good to ask yourself the below questions if you wish to understand better about problem gambling and how to prevent it from becoming dangerous:

Do you gamble to pay debts or solve financial difficulties?
Have you lost interest in family, friends and other hobbies because of gambling?
Do you ever feel depressed or consider harming yourself because of your gambling?
Have you bet more than you could really afford to lose?
Have you borrowed money or sold anything to gamble?
Have people criticised your betting or told you that you had a gambling problem, whether you agreed or not with their assessment?
Has gambling caused you any health problems, including stress, anxiety or lack of sleep?
Has your gambling caused any financial problems for you or your household?
Have you ever lied to members of your family, therapists or other people to cover up the extent of your gambling activities?
Have you ever done anything unlawful to obtain money for gambling or to cover your gambling debts?

Please, contact one of the organizations listed below to talk to someone who may advise and support you.

Responsible Gaming Helpsites

Gamblers Anonymous is the community of men and women, who gathered in order to solve their own gambling problems and to help others to do the same. There are regional offices all over the world. Information about GamblersAnonymous services is available at: www.gamblersanonymous.org.uk.

GamCare is the leading recognized organization, which delivers consultations, advice and practical support in solving the problem of social consequences of gambling in Great Britain, you can visit its website: www.gamcare.org.uk. Confidential hotline: 0845 6000 133.

Gambling Therapy provides support and help to those who were adversely affected by gambling. Gambling therapy group members work both in Great Britain and abroad. More info is available at: www.gamblingtherapy.org.

The ResponsibleGaming Foundation (Malta) is the official organization in the jurisdiction we operate. Its mission is to create a wider awareness of the extent, possible causes and consequences of problem gaming inMalta with a view to preventing problem gambling and to provide the necessary support and advice to problem gamblers and their dependents in their recovery efforts. It has an http://rgf.org.mt/

Underage gamblers

It is illegal for persons under the age of 18 to register and gamble on our websites. Any individual registering an account with us warrants not to be under the age of eighteen (18) years, or the legal age determined by the country in which the player may reside or be located. Avento takes its responsibilities in this regard very seriously. As stated in our Terms & Conditions, we verify the age of all our customers who use payment methods available to persons under the age of 18 and perform additional random verifications of our customers’ age using other financial tools.

Filtration systems

To protect minors from accessing our website, we recommend that responsible parents install Internet filtering software on their computers. These filtering software controls the displayed content, blocks websites and sets up passwords to prevent our gaming facilities from being available to underage players. If you share your computer together with your family or friends who are forbidden to register and bet on our websites, or if someone asked to block the access to the gambling website himself or herself, please consider the following options of filtration and parental control.

If you feel that you cannot control yourself Gamblock will block access to any gambling websites on the Internet. It can help problem gamblers to avoid the dangers of unrestricted gambling.

The following links are recognized filtering software providers:

Net Nanny™ www.netnanny.com

CyberPatrol www.cyberpatrol.com

Gamblock ® www.gamblock.com

Avento MT